All posts by: SCT Editor

by in Uncategorized

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

by in Uncategorized

City of Houston: Enabling a mobile workforce

Large cities are hubs for innovation, cultural diversity, and, of course, people. In other words, there’s a lot going on behind the scenes to ensure everything runs smoothly and that citizens live prosperous lives. In this video, you’ll learn how the City of #Houston is using #DigitalTransformation powered by #Microsoft to empower its 22,000 employees with #mobile tools that enable them to work just as efficiently in the field as in the office.